We find ourselves in uncertain times and want to provide an update about how our office is addressing the challenges of the coronavirus (COVID-19). As always, the health and safety of our patients and staff members is our number one priority. Those of you who have been patients for years, know that we always practice universal precautions with barrier control exceeding CDC protocols and OSHA guidelines to protect our patients and staff members from infectious agents. Most of you have seen me and my staff wear masks, glasses, shields, mercury masks and protective gear and clothing. Our entire team is trained with proper technique in sterilization and disinfection to prevent cross contamination. Dentists are required by law to attend 8-hour infection control class every year where disinfectants and proper infection control is discussed in detail. We are learning and implementing a great deal of what scientists have discovered. We feel that it is our duty as medical professionals to share this information with you. We have now added extra precautions to reinforce our existing infection control methods according to ADA guidelines which can be found here: To minimize patients wait time, maintain social distancing, and allow for complete disinfection of all surfaces between patients, we will schedule patients with no overlaps. Any dental emergencies will still be cared for on the same day and we will be calling to confirm your appointments. We ask that patients that arrive early wait in their cars and call us at our office number (310) 278-8322 ext. 9 to let us know you have arrived. Please know that we have removed all magazines, gadgets, and handheld devices in our waiting rooms to prevent contamination and promote hand hygiene. Dr. Pavlin and her team are available to answer questions and address any concerns you might have. Dr. Pavlin can also be reached via text or FaceTime by appointment if you are unable to make it into the practice. Our staff may ask you to send pictures of areas that require treatment. If further action is required, we will take all necessary steps needed to continue to provide a safe environment. In addition, we are asking all patients who meet any of the following criteria to call our office to reschedule their appointments: Have flu or cold-like symptoms including fever or cough newly developed shortness of breath Have recently traveled or been in contact with someone who has traveled to an area with known coronavirus Have been in contact with someone who has contracted the virus If the above does not apply to you, please stay on top of your oral health as scheduled and rest assured knowing that our office is a safe place. More information about COVID-19 is available on the CDC website. Please feel free to contact our office with any questions about infection control, such as what kind of anti-viral wipes to use, or what simple supplement protects against viruses. We are at your disposal and glad to share any information we have.
Please be assured that our office is following the developing situation regarding the 2019 novel coronavirus, also known as COVID-19, and taking the precautions and preventive practices being recommended by the Centers for Disease Control and Prevention (the CDC).
In an attempt to put your mind at ease regarding the current crisis, we wanted to reiterate to you how our office has always adhered to the highest standards of cleanliness and sterility in our normal practice. Every instrument we use is sterilized before each use, if an item cannot be sterilized it is disposed of after its use, every surface (i.e. dental chair, etc.) is wiped down with a disinfectant in between each patient and the water given in the dental chairs is specially filtered. Going forward, we will be increasing the cleaning of high-traffic surfaces and areas such as the waiting room and restroom. We are committed to your health and safety along with your comfort. When visiting the office, please feel free to ask any questions and we will be more than happy to explain to you or demonstrate procedures. Please remember, having a healthy mouth and healthy dental hygiene is essential to maintaining a healthy body.
We will be seeing patients for emergencies only for the foreseeable future. We will still be accepting new patients during this time.
As recommended by the CDC, there are simple everyday preventive actions to help prevent the spread including:
- Avoiding close contact with people who are sick.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
Information regarding COVID-19 and individual preventive measures can be found at the following Centers for Disease Control and Prevention website: CDC.gov